Get in touch
We'd love to hear from you.
If you complete the contact form someone will get back to you in 24-48 hours. Our team is distributed across Canada, the US and Europe.
Our mailing address is:
A Better CX Inc.
1249 Sussex Road, #1020,
Montreal, Quebec, H3H 2A1, Canada
Frequently asked questions
Have another question? Reach out to our team.
Does Customer-Led only work with PLG SaaS companies?
What inputs does Customer-Led use to make positioning, messaging and growth recommendations?
Does Customer-Led learn from customers who've canceled?
Does Customer-Led work with early-stage startups?
Does Customer-Led work with non tech-based businesses?
How does Customer-Led/Forget the Funnel work with consultants or other service providers?
Frequently asked questions
Have another question? Reach out to our team.
Does Customer-Led only work with PLG SaaS companies?
What inputs does Customer-Led use to make positioning, messaging and growth recommendations?
Does Customer-Led learn from customers who've canceled?
Does Customer-Led work with early-stage startups?
Does Customer-Led work with non tech-based businesses?
How does Customer-Led/Forget the Funnel work with consultants or other service providers?
Frequently asked questions
Have another question? Reach out to our team.
Does Customer-Led only work with PLG SaaS companies?
What inputs does Customer-Led use to make positioning, messaging and growth recommendations?
Does Customer-Led learn from customers who've canceled?
Does Customer-Led work with early-stage startups?
Does Customer-Led work with non tech-based businesses?
How does Customer-Led/Forget the Funnel work with consultants or other service providers?
You already know something needs to change. Let's figure out exactly what.
Book a 30-minute intro call. Tell us what's broken. Walk away knowing exactly what needs to happen next.
✭ ✭ ✭ ✭ ✭ Trusted by best-in-class technology companies
"We learned so much. The organized structure of the workshop, from processing customer insights to solutions brainstorming, helped align our team quickly."
Abhijeet Vijayvergiya · Co-Founder & CEO, Nektar
You already know something needs to change. Let's figure out exactly what.
Book a 30-minute intro call. Tell us what's broken. Walk away knowing exactly what needs to happen next.
✭ ✭ ✭ ✭ ✭ Trusted by best-in-class technology companies
"We learned so much. The organized structure of the workshop, from processing customer insights to solutions brainstorming, helped align our team quickly."
Abhijeet Vijayvergiya ·
Co-Founder & CEO, Nektar
You already know something needs to change. Let's figure out exactly what.
We help align your cross-functional teams and prioritize initiatives to accelerate growth (and revenue).
✭ ✭ ✭ ✭ ✭ Trusted by best-in-class technology companies
"We learned so much. The organized structure of the workshop, from processing customer insights to solutions brainstorming, helped align our team quickly."
Abhijeet Vijayvergiya · Co-Founder & CEO, Nektar
Customer-Led is the consultancy led by Gia (Georgiana) Laudi, author of the best-selling book Forget The Funnel and the creator of the Customer-Led Growth™ framework.
copyright 2026 All rights Reserved.
Customer-Led is the consultancy led by Gia (Georgiana) Laudi, author of the best-selling book Forget The Funnel and the creator of the Customer-Led Growth™ framework.
copyright 2026 All rights Reserved.